Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in Michigan that provides these benefits to your business.
Here are the reasons you can depend on Larry The Computer Guy to keep you and your business up and running:
- Live Answer phones – We live answer all phone calls. We Guarantee that you will be on the phone and talking to an IT customer support specialist in 2 rings or less.
- Quick response – Emergency response time after normal business hours is one hour or less guaranteed. You can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location, provided you have working internet.
- Reputable - Larry The Computer Guy has been around since 1991, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.
- Experienced - We hire customer service-oriented technicians. We have a combined tech experience of over 58 years. We have partnered with many companies. Check out our partner section.
- Business savvy - We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
- One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
- Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
- Comprehensive project management – Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
- No geek speak – You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
- Our Service Guarantee – Larry The Computer Guy offers the industry’s best guarantee for service.
- If you are dissatisfied for any reason call and let us know. We will immediately correct or repeat the service at no cost to you.
- If we cannot resolve the issue to your complete satisfaction, we will refund %100 percent of the fee that you were charged provided we are notified within 72 hours and before someone else works on it.
- We don’t hide behind legal-eeze. Our guarantee is simple, that is because we are confident that we will be able to resolve any issue you have. Call us and experience for yourself.